How should I ship & package my return/exchange?

Please email or call, with your order number and indicate whether you are exchanging or returning this item. For exchanges please let us know the desired style and size so we can place it ‘on hold’ for you and assure it does not sell out while your exchanged item is being returned to us. When returning an item, we expect items to be returned in the same condition that it was received by you, and request you utilize the original packaging materials, then, place your original invoice in the box to be returned, and be sure to indicate in writing on the invoice whether the item is being exchanged or returned. All exchanges & returns should be sent to:

KaVatee
1824 Nicholasville Rd.
Lexington, KY 40503

For your security, please return your item with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. KaVatee.com is not responsible for items damaged or lost in transit.